As a multi-billion dollar per year industry, gaming institutions present unique business and security challenges. In addition to providing protection for customers, assets and personnel, casino general managers seek to gain repeat business by providing outstanding customer service while optimizing available staff and technology resources.
ObjectVideo provides the following intelligent capabilities specifically tailored for gaming industry customers:
In a gaming facility bustling with traffic and activity, it is impossible for a security team to detect all potentially suspicious activity. Employing intelligent analytics from ObjectVideo, security responders remotely receive real-time alerts and react quickly to help protect the safety of customers and personnel, while safeguarding valuable business assets.
Gaming area surveillance
Throughout the casino environment, money changes hands constantly, which can lead to temptation. Gamers and even staff associates continue to explore new ways to "cheat the house." ObjectVideo provides intelligent video analytics to more effectively detect "cheats" and other kinds of rigged activities on the gaming floor, such as insertion of electronic devices into slot machines to "rig" the game.
Business intelligence & customer service
The analytic capabilities of ObjectVideo can improve the efficiency of gaming operations, resulting in better customer satisfaction and higher revenue. Business data generated by ObjectVideo software can improve customer service as well measure the return on dollars spent on various promotion, merchandising and marketing activities.